Where is my tracking number?
Every order is shipped with a tracking number. You'll receive it by email once your order is dispatched, usually within 24 hours. If you don't see it in your inbox, check your spam or promotions folder. Still can't find it? Send us a message and we'll get it to you right away.
Is my order discreet?
Yes. All orders ship in plain, unmarked packaging with no product or brand name visible. On the box or on your payment statement. The product itself uses a neutral label for complete privacy.
How do I request a refund?
Simply contact us through this form or email us directly. Let us know your order details, and we'll walk you through the return process. You have a full 90 days from purchase to request a refund. No questions asked.
Business address:
General Web Solutions LLC
16192 Coastal Highway
Lewes, DE 19958

